Let's think about the number 168 for a moment. One hundred, sixty eight represents the total number of hours available each week to accomplish our goals and produce results. We all get the same amount of time.

How we choose to maximize each one of these precious hours is where the equality ends and metrics like density and efficiency start to appear. 

Sure, club management software is designed to automate most of the day-to-day tasks at your front desk. But there are times a quick note or manual alert is crucial to handling exceptions, especially when you have lots of staff and locations.

We recently had a high volume club share how their flow has improved by using sticky notes for certain types of customer accounts. Having a way to communicate small, but important details, in a persistent way gave their staff new tools for more consistent customer service.    

For me, inspiration can appear anywhere. Marcello Barenghi is a favorite Youtube artist that takes hyper-realistic design to a whole new level. 

Take a moment and check out my top 3 favorite Marcello Barenghi videos.

What does this have to do with club management software? Nothing. 😜 But life gets chaotic and sometimes we have to stop to recharge. 

Here's a quick look at the new Insight Reporting platform. It's a totally new approach that includes both tabular and pivot style reporting. This is like nothing we've ever created. It takes data mining and visualization to a whole new level.

Here's a few of the high notes :-)

Powerhouse features include drag and drop column sorting, deep filtering, conditional chaining, memorization, row grouping, ranges, searching, calculated columns, flexible datasets, pivot tables, charting and native Excel exporting.

It is a crisp morning here in Phoenix as I take a moment to enjoy a warm cup of coffee and reflect a little. Not on the past but on the present. Right now. The here. The now.

Big breath in... big exhale. Ahhh. I notice the sun is gently warming the mountains as it rises. This is a brand new day. A brand new year. A big, beautiful new canvas that is untouched by anyone and ready for a new masterpiece. There are no wrong answers. No wrong colors. This canvas has no expectations or requirements. There are no judgements.

Many of you have emailed asking what's new for the upcoming 2020 release. There is a lot to love about the new build. The biggest changes are going to be with the new 'Insight' customer view.

Let's dive in :-)

The first thing you will notice is a refreshed Surface design that makes it even easier to find what you are looking for. The customer photo is bigger. The shipping address was migrated to the Insight view. The interface is flat with much better use of whitespace.